AI Strategy and Roadmap
Two weeks inside your operation. You leave with a costed roadmap, a working prototype, and an honest verdict. You keep all three.
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Now boarding: select partners
We engineer intelligence into ticketing. hospitality. operations. everything.
GENTRIC is an AI studio that designs, builds, and runs intelligent operations for real businesses. From Broadway ticketing to hotel lobbies to delivery fleets, our systems handle real orders, real payments, and real guests every single day.
99.99%Uptime
4.2BTokens / day
$1.8M▲Cost saved
09:12:44✓ gentric-core v4.2 deployed to prod
09:12:51→ routing 100% of traffic to new revision
09:13:02✓ eval suite passed, accuracy 98.7%
09:13:10⚡ autoscaling: +3 GPU nodes provisioned
Model deployedgentric-core v4.2, zero downtime
Fleet healthy9 servers, all systems green
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Powering platforms and brands including
CENTRAL PARK TOURS
TICKETLAB
BROADWAY PASSPORTMAR Y SELVA
NOMAD UVITA
CP TAX
JUNGLENEST
What we do
Full-stack AI, end to end
Strategy without engineering is a slide deck. Engineering without strategy is a science project. We do both, and we ship.
Custom AI and LLM Systems
Copilots, agents, and retrieval built on your data and gated by evals. If we cannot measure it, we do not ship it.
Learn moreMachine Learning Engineering
Forecasting, recommendations, anomaly detection. Versioned, monitored, and retrained while you sleep.
Learn moreData Platforms and Pipelines
Decisions are downstream of data. We build the pipelines and planes that keep yours clean, live, and one API away.
Learn moreIntelligent Automation
The back office, minus the busywork. Documents read themselves, workflows route themselves, audit trails write themselves.
Learn moreAI Product Engineering
When AI is the product: designed, built, and shipped to the stores, with infrastructure ready to survive success.
Learn more0production systems
0agents on our tools
0commerce stack we run
0AI-run operations
Selected work
Systems that run real businesses
Not prototypes. These process real orders, real payments, and real guests every day.
D2C MEMBERSHIP TICKETING
Broadway Passport
A membership platform with native apps, instant sign-in, and push-driven ticket delivery. Guests collect stamps; the house keeps the relationship.
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SELF-SERVICE RETAIL
Ticketlab Kiosk Network
Touchscreen ticket kiosks for hotel lobbies with QR handoff to the guest's phone. The whole fleet is managed without leaving the desk.
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REAL-TIME DATA PLANE
Market Intelligence Platform
Live pricing and availability across 11 ticketing platforms, quality-gated before a single storefront sees it.
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Gentric Core
Our accelerator platform. Your unfair advantage.
Every engagement ships on Gentric Core, our battle-tested foundation of evaluation harnesses, retrieval pipelines, model routing, and observability. You skip six months of infrastructure and start at the finish line.
- Production-ready in weeks, not quarters
- Model-agnostic, never locked to one vendor
- Continuous evals guard every release
- Your cloud, your data, your IP. Always.
GENTRIC CORE / REV 4.2SHEET 01 / SCALE 1:1
How we work
From idea to impact in four moves
Discover
Two weeks inside your operation. We map where the money leaks and hand you the map. It is yours either way.
Design
Working software over slideware. You click through your future system before you commit a dollar to building it.
Build
Senior engineers ship on Gentric Core: evals, guardrails, and observability from the very first commit.
Scale
We tune costs, harden reliability, and teach your team to fly it. Most clients keep us in the cockpit anyway.
Where we operate
Built for your industry
Proof, not promises
Results you can verify
Sales, payments, delivery, agents. Built and operated end to end, every single day.
One tap from email to signed-in app, tickets delivered before the curtain rises.
Live pricing and availability, quality-checked before it touches a storefront.
Lead capture and agent workflows for one of NYC's largest ticket sales networks.
Self-service ticketing where the guests already are, managed entirely remotely.
One ledger of truth, automated reconciliation, and rollbacks that actually roll back.